Shipping & Delivery Information
At Grow Nature, we take great care in ensuring your plants and gardening products arrive safely and in excellent condition. Whether you're ordering a potting mix or a delicate live plant, our goal is to deliver with care, precision, and a touch of nature's charm.
Delivery Coverage
We currently offer delivery services to the following areas:
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Klang Valley & Kuala Lumpur:
Deliveries are handled either by our in-house fleet or a third-party logistics partner, depending on your location and the nature of your order. -
Outside Klang Valley or Across States:
For locations beyond our standard delivery range, orders will be delivered exclusively through third-party logistics. For cross-state deliveries or special requests, we encourage you to contact us directly for availability and a custom delivery arrangement.
Delivery Charges
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In-House Delivery (Klang Valley & Kuala Lumpur):
A standard delivery fee applies based on your specific location. The final fee will be provided at the time of checkout or upon order confirmation. -
Third-Party Logistics:
Charges are based on the courier’s rate, with an additional 20% handling fee added. This handling fee covers the cost of carefully packing, securing, and loading your order to ensure it travels safely to its destination.
Special Care for Live Plants
Live plants are more than just products—they're living beings. Delivering them requires extra care, similar to handling fragile goods. Our team ensures that each plant is packed thoughtfully to protect its roots, leaves, and overall health during transit.
We handle all plants with the respect they deserve so they arrive ready to thrive in their new home. However, for deliveries involving long-distance travel or state-to-state logistics, we recommend reaching out to us directly before placing your order to ensure the best possible care.